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FAQ page

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1. General Questions

Our Coolift, LipoContrast and Cryowave products include a 2 year warranty, subject to our terms & conditions.

These warranties can be extended – please ask for more details.

We restrict our training workshops, located in Manchester and London (plus other areas depending on purchase), to 8 clinicians. By keeping these groups small, we can maximise your confidence and answer any queries each individual may have. These are usually held on a Monday.

If you are having 3 or more therapists trained, we recommend in salon training for a small fee. Please feel free to ask.

2. Pre-Sale Questions

Yes! All products include training on how to use them and a certificate for insurance purposes.

Yes! We are licensed to discuss estimate monthly lease costs, and refer you to our select panel of leasing companies.

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Support team

We have trained staff to assist with product and treatment queries

CONTACT US

Pre-Sale Questions

Pre-Sale Questions

Send us an email through the contact form in our contact page, we will answer as soon as possible!

Help & Support

Help & Support

Have a query on a purchased product? Please contact us via email, telephone or contact form.

Treatment queries

Treatment queries

Please feel free to ask our product forums on any treatments you may be uncertain of

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